Frequently Asked Questions
How do I customise and use the blueprint?
You can customise our Planner & Checklist using the included Canva Template Link to adjust colours and exercises. For usage, you can track digitally by opening the PDF files in apps like Goodnotes or Notability, or simply print the pages for physical use.
Is the Planner a one-time use or can I reuse it?
The Planner is yours for life! You receive lifetime access to the files and can print or reuse the digital template as many times as you need. We encourage you to refresh your plan every 30 days.
How do I receive my files after purchase?
As this is a digital product, you receive instant access. A secure download link is sent immediately to your email address (check your spam folder if you don't see it within 5 minutes). If you have trouble downloading/receiving the link, simply reach out to the team and we will assist!
What is your refund policy?
Due to the nature of digital products and the instant, lifetime access you receive upon purchase, all sales are final and non-refundable. If you have any questions or issues with your product, please reach out to our support team.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How can I contact your customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at rebootrituals@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.